Terms and Conditions
For online orders you will be prompted to pay 100% of the price upfront to initiate the order process.
For wedding cakes, a 50% deposit will be required to secure the order. The remainder of the balance will be payable at any time up to four days prior to the date.
Cancellation Policy and Refunds
In the event of a client cancellation or postponement of the above-said order or invoice, Billyboos (Pty) Ltd reserves the unconditional right to deny refund of deposit fee for time and money spent on preparations, purchases, travel, and other expenses directly related to the above-said order described in this invoice. To receive a full refund, you need to cancel your order at a minimum of 4 working days prior to the date of collection.
Delivery Policy and Options
Local deliveries are an option that we will soon be launching! For now, you will have to collect your order from our business premises at 4 Tasman Street, Observatory, Cape Town.
When it comes to weddings, we will charge delivery for wedding cakes as they usually need to be set up. This cost will be discussed with the planner/bride etc.